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Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow :
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment stage.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment stage in the "discount code" box, and the discount will be applied automatically!
Is this device compatible with all types of windows?
This device is designed to fit most standard windows. It is recommended to check the dimensions of your window before installation.
Does the installation require specific tools?
The installation is simple and only requires basic tools, generally available in most households.
Is this lock suitable for outdoor use?
Yes, it withstands various weather conditions. However, for prolonged exposure to humidity, applying a corrosion-resistant treatment is recommended.
How to maintain the device to ensure its longevity?
A regular cleaning with a soft, dry cloth is sufficient. Avoid using harsh chemicals to preserve the finish of the aluminum alloy.
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Any questions?
Write to us using the form below and our team will respond to you as soon as possible!